Boiler Fault

We woke up in the morning freezing cold to find our boiler had decided to break down. Being the middle of Jan, absolutely freezing, and having two small children in the house, getting someone out that day was essential. I rang Your Plumber and spoke to Sharon who was able to get someone out to us that afternoon. Bradley arrived and after having a good look, thought he'd be able to fix it the following day after ordering some parts in for us. The following morning we woke up to find everywhere covered in about 4 inches of snow! We assumed that there was no way that Bradley would be able to reach us (especially considering where we live), but he managed to get to the warehouse that morning to collect the parts and get to us only 20 minutes after he said he'd be there! We were so grateful, especially for the children (which is why I think he'd made the special effort to get to us!!!). Boiler was up and running within the hour, but Bradley only just managed to get home through the snow! Thank you so much Bradley for going out of your way for us. We have already recommended Your Plumber to our neighbours and certainly won't be using anyone else in the future.

 

Mrs Claire Wilson Southampton

Fit new ball valve to cloakroom

Nice friendly plumber, resonable price.

Mrs. Lions Southampton

No hot water/Immersion heater

Had the correct part on board and fitted the same day.

Mrs. Mitas Totton

Renew heat exchanger on boiler

I had a different plumber out 3 times with my boiler problem, I then called 'YourPlumber', Simon came, diagnosed the problem instantly, ordered the part and fitted the next morning, thats what I call an efficient, knowledgable workman.

Mr. Stitson Shirley

 Gas safety certificate at rental property

Just one call to Sharon at head office and the rest was taken care of, Sharon liased with my tennant and fixed the appointment, I was sent a copy of the certificate along with my invoice within 2 days.

Mr. Thomas Southampton