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At YourPlumber customer service is as important to us as it is to you. We give our customers chance to provide feedback to an independent company at the end of each job, so you can be assured your satisfaction is always our priority.
With thousands of testimonials, here's what some of our customers have told Checkatrade about us:
Diagnose fault in cistern, replaced toilet
Advertised as "A plumber when you need it" and proved the point, the plumber was at the house within a hour! The problem was diagnosed and we were given a full report. The loo was made safe and they promised to return the following morning at 9.45am with a new unit Work started punctually. The plumber was efficient polite and tidy and the charge was exactly as quoted. DON'T GO ANYWHERE ELSE!
Replace immersion heater
Calling a plumber in an emergency is a daunting hit and miss affair. The check a trade logo on 'YourPlumber' allowed us to make an easy decision and 'YourPlumber' were exactly what I needed, quick, honest, friendly, reliable and value for money.
Install washing machine
Once again 10 out of 10 for this man. Puts himself out for his customers. Job done same day as phone call.
Replace wc pan and cistern
Excellent company. Prompt attention, accurate estimate on phone, phone ahead to confirm their imminent arrival which was exact to time. Work more complicated and extensive than expected but completed to our total satisfaction and at a very reasonable cost. Tidy and very polite.
Replace kitchen sink
Arrived on time, excellent standard of workmanship and even cleaned up after themselves. Would definitely recommend to all my friends.
Replace immersion heater
The service was excellent. The work force are all police checked which is reassuring. There is a reduction in price for OAPs, which helped us. We couldn't have wished for better service and would use again. I would recommend them.
New bathroom installed and floor and wall tiles - including shower and vanity unit
Excellent work completed. Reliable and always on time. Would use them again and highly recommend them to others. Very well done.
Replaced 2 toilets
A reliable company which is building an excellent reputation in this area. Will certainly be using them again.
Renew air vent on heating
Great guys, told me exactly what they were doing and completed the job very quickly, very pleased.
Repair malfunctioning cistern
I have used Your Plumber before, so I had a discount this time. I phoned at 11.15 a.m. and was promised a visit in 1-1 1/2 hours. At 12.15 Terry arrived, diagnosed the problem and fitted a new part which he carried in the van. You just can't get better service than this.
We all know how difficult it is to get a reliable plumber, I have now found one definitely worth a try you will not be disappointed. I would recommend them.
Install 3 new radiators
After being let down by "recommended" plumbers, Your Plumber selected from yellow pages with 'Checkatrade' logo turned up on time and completed work to a high standard at a reasonable cost and in a courteous manner, highly recommended.
Replace taps on bathroom sink
We were given an estimated start time of between 8.00 AM and 11.00 AM and he turned up at 8.00 on the dot. The job was done in less than 30 minutes with a discount for returning customers. You can't ask for more.
Fixed burst pipe fitting outside
Did a good job, made sure that the water was working properly throughout and left the place nice and tidy. Also replaced the sponge cladding. I was pleased with the result. The charge was fair and the young man was very pleasant, polite and helpful.
Fit new siphon and toilet handle
We are an elderly couple and worried about finding a plumber to trust. Helpful, friendly receptionist, Jamie was a pleasant and professional plumber. Would recommend.